From Workflow to “Wow!”: How Generative AI Is Unleashing Unforgettable Employee and Customer Experiences
Experience: The New Competitive Currency
Author: Dr. Shivanand Jadhav, Vice President, Digital Transformation, Meritech Solutions
In today’s hyper connected, digital first era, the battleground for competitive advantage has fundamentally shifted. Price and product innovation still matter, but the ultimate differentiator is experience.
